1. Feedback

    News -

    We would like to hear your thoughts and views on the NHS 111 Service.

  2. Monday Mention

    News -

    Today we congratulate Siobhan Davis from Home Instead for her tremendous contribution in helping and supporting the local people.

  3. Homeless_survey

    News -

    We are interested in gathering information and hearing the views from any-one currently classed as homeless or has been in the past.

  4. Shropshire Disability Network

    Advice and Information -

    Shropshire Disability Network (SDN) was formed in 2008 to provide a powerful collective voice for disabled people across Shropshire.

  5. Yellow Ribbon

    News -

    Todays Monday mention is dedicated to the wonderful team at Yellow Ribbon, for the amazing work they do within our community.

  6. Chief Nurse urges people to order their repeat prescriptions ahead of the upcoming May Bank Holidays

    News -

    People across Shropshire, Telford and Wrekin are being encouraged to get ready for the upcoming May Bank Holidays by planning repeat prescriptions and knowing where to go if they need help.

  7. Have your say

    News -

    The Enter and View team will be visiting Princess Royal Hospital on the 22nd of June 2023 in the morning.

  8. Transition of pharmacy, optometry and dentistry complaints

    News -

    As part of the transition of pharmacy, optometry and dentistry from NHS England’s direct commissioning functions to Integrated Care Boards (ICBs), locally known as NHS Shropshire, Telford and Wrekin, the primary care complaints process will also transfer from 1 July 2023.

  9. Championing what matters to you – our Annual Report for 2022/23

    News -

    Take a look at our Annual Report 2022/23 and see how we have helped to make a difference in health and social care for Telford and Wrekin people.

  10. Championing what matters to you – our Annual Report for 2022/23

    Report -

    Take a look at our Annual Report 2022/23 and see how we have helped to make a difference to health and social care for Telford and Wrekin people.

  11. High Mount - Enter and View report

    Report -

    We wanted to learn how dignity, respect, quality of life and independence is being respected and supported in the person’s care, and how ‘activity-based’ care supports people to continue to be as active and independent as possible.

  12. Patient experience of health, care and support services.

    News -

    Thank you for completing the Healthwatch Telford and Wrekin survey Diabetes: Patient experience of health, care, and support services.

  13. We're asking people living with diabetes – ‘How good is your care?’

    News -

    Are you one of the people living with Diabetes in Telford and Wrekin who are receiving some of the poorest care for Diabetes in the country?

  14. Key points from the Royal Shrewsbury Hospital redevelopment webinar

    News -

    On 1 August the Shrewsbury and Telford Hospitals (SaTH) Trust hosted a webinar to discuss the changes they have proposed to make to Royal Shrewsbury Hospital (RSH) in a planning application submitted in July. Healthwatch Telford and Wrekin attended to find out more, and how Princess Royal Hospital (PRH) might be affected.

  15. Healthwatch at Vision Zone 2023

    News -

    Healthwatch Telford and Wrekin will be attending the Vision Zone event in Shropshire on Tuesday 22 August!

  16. Council urges NHS to make GP services better in Telford and Wrekin

    News -

    Telford and Wrekin Council is urging the NHS to provide the best possible services at every GP practice in the borough, not just at some.

  17. Could your GP Practice do anything better for you?

    News -

    Recently NHS England published the results of the annual GP Patient Survey 2023, a survey which asked patients to rate their experience of their GP practice. The survey looked at how easy people found it to make an appointment over the phone, how often they see or speak to a preferred GP and how satisfied they are with the GP services overall.

  18. Morris Care Centre - Enter and View Report

    Report -

    This visit was unannounced, due to the nature of the feedback we had received around lack of care and medication concerns from various sources.

  19. Free family carer dementia workshops, October

    Advice and Information -

    Home Instead, a company that offers various home care plans, is hosting a free workshop aimed at family carers of people with dementia.

  20. Telford and Wrekin community joins forces on World Suicide Prevention Day

    News -

    Telford and Wrekin’s community is joining forces to host a special event in Southwater Square next month for World Suicide Prevention Day and to show they are here to help and listen.

  21. Princess Royal Hospital Announced Visit - Enter and View report

    Report -

    This visit was announced. We were looking at how easy is it for all patients to access the hospital, to find relevant information, and get to their destination.

  22. Press release: Health leaders plea to the local community to ‘think which service’ due to extreme pressure

    News -

    Health and care services across Shropshire, Telford and Wrekin are under extreme pressure. Local health and care leaders are urging people to ‘think which service’ and choose the right service for their needs to help reduce the pressure and make sure everyone can get the care they need as quickly as possible.

  23. Healthwatch will be attending the Diabetes Open Evening on 4 October

    News -

    Healthwatch Telford and Wrekin will be attending the Diabetes Open Evening event in Woodside on Wednesday 4 October 2023.

  24. Press release: NHS booking opens for life-saving Covid vaccinations

    News -

    Almost a quarter of a million people in Shropshire and Telford & Wrekin can book their life-saving autumn Covid vaccine online from today (18 September) as the NHS steps up its winter vaccination programmes early in response to the risk of the new Covid variant.

  25. Press release: Community Diagnostic Centre opens delivering improved access to tests and scans

    News -

    A new Community Diagnostic Centre has opened its doors improving access to non-urgent scans and tests for patients across Shropshire and Telford and Wrekin.

  26. Healthwatch will be attending the World Mental Health Day coffee morning on 9 October

    News -

    Healthwatch Telford and Wrekin will be attending the World Mental Health Day coffee morning at the Park Lane Centre, Woodside on Monday 9 October 2023.

  27. What is menopause and what are the signs?

    Blog -

    With more than thirty recognised symptoms of menopause and growing awareness of the impact on day-to-day life, knowing what to look out for and what support is available can help you.

  28. Celebrating World Menopause Day and Menopause Awareness Month 2023

    News -

    October is World Menopause Month, and October 18th celebrated as World Menopause Awareness Day, with the focus this year on cardiovascular health. To show our support to colleagues experiencing menopause, Healthwatch Telford and Wrekin, delivered by Engaging Communities Solutions (ECS), is a signatory of the Workplace Menopause pledge.

  29. Bennett House - Enter and View Report

    Report -

    This visit was semi-announced, due to the nature of the feedback we had received around lack of maintenance of the building and outside spaces.

  30. Press release: New one-to-one support service to provide best possible care for Trust patients

    News -

    A new one-to-one service has been introduced to provide the best possible support to help the recovery of patients with high level care and supervision needs at the Trust, which runs Shropshire’s two acute hospitals.

  31. Press release: Princess Royal Hospital welcomes Costa Coffee as first phase of development almost complete

    News -

    The first phase of a multi-million pound investment at Princess Royal Hospital in Telford is close to completion.

  32. Getting help over the holidays

    Advice and Information -

    With Easter weekend upon us, some services may be closed or reduced on bank holidays. But your health doesn't take days off, so find out where you can get help if you need it over the Easter break!

  33. More junior doctor strikes to take place in December and January

    News -

    The British Medical Association (BMA) has announced that there will be more junior doctor strikes taking place in late December 2023 and early January 2024.

  34. Young People Engagement on behalf of Barnardo's and the Co-op

    News -

    Healthwatch Telford and Wrekin is working with Barnardo's and the Co-op to find out what young people in the Borough would like to see from a new support service.

  35. Back-to-school illness advice offered to parents

    Advice and Information -

    The UK Health Security Agency (UKHSA) has offered parents of children some tips for keeping the spread of infectious diseases down as children return to school.

  36. What is measles and who can get the vaccine?

    Advice and Information -

    Measles vaccination rates are at a ten-year low as cases rise nationwide. Find out about measles, who can get the vaccine, and what you can do to stay safe.

  37. Can I access my GP records online?

    Advice and Information -

    From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it.

  38. Referrals and your right to choose

    Advice and Information -

    Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment? Find out how.

  39. What are the symptoms and treatments for diabetes?

    Advice and Information -

    Diabetes UK estimates that five million people in the UK are living with diabetes, with 850,000 of them not yet diagnosed.

  40. What is social prescribing?

    Advice and Information -

    NHS social prescribing link workers can connect you to the right community groups and services to help support you.

  41. What is a virtual ward?

    Advice and Information -

    With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  42. What can you expect when you’re discharged from hospital?

    Advice and Information -

    The usual processes the NHS follows to discharge you from hospital have changed since the start of the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.

  43. Looking after your mental health all year round

    Advice and Information -

    In a post-pandemic world where the cost-of-living crisis is challenging for many of us, prioritising our mental health and wellbeing is necessary.

  44. What is SAD, and how can you manage it?

    Advice and Information -

    Seasonal Affective Disorder (SAD) is a type of depression triggered by seasonal changes. One in twenty people in the UK are diagnosed with the condition, with men more likely to be diagnosed with SAD than women.

  45. How to get the most out of your GP appointment

    Advice and Information -

    Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most of your GP appointment.

  46. Where can I get help for health out of hours?

    Advice and Information -

    People are often in need of out-of-hours medical assistance. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.