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Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Advice and Information -
National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
Report -
A questionnaire survey was developed for the visit, with different questions included for Walk-in patients, and those attending registered patient GP/Surgery appointments. -
Report -
The following report provides an overview of feedback based on patients experiences registered with Trinity Healthcare GP Practices. This is what 260 patients told us. -
News -
Do not miss your cancer appointments is the message from a senior health leader at Shropshire, Telford and Wrekin Clinical Commissioning Groups (CCGs). -
News -
In response to the COVID-19 pandemic, local healthcare partners have joined up to improve the hospital discharge process for patients, reducing the time patients wait for discharge support services by an average of two-and-a-half days. -
News -
We are delighted to have been awarded the contract to deliver the Independent Complaints Advocacy (IHCA) Service in Telford & Wrekin. -
News -
The most comprehensive flu vaccination programme in the UK’s history has been announced by the government today (Friday 24 July) -
Report -
The purpose of this visit was to undertake a pilot survey for a piece of research across the NHS England local area team region (Shropshire/Staffordshire) which will look at patient access to GP appointments. -
Report -
The purpose of this short study was to review all General (Medical) Practices (GPs) in Telford and Wrekin and find out how accessible GP appointments were over the telephone. -
News -
‘Take 2’ steps away from others when you are out and about say health bosses at Shropshire, Telford and Wrekin Clinical Commissioning Groups (CCGs). -
Advice and Information -
Here's a list of useful information on various independent support organisations to help you find the support that's right for you. -
News -
The Government has informed the public that vulnerable and at risk people will be receiving a letter from the NHS concerning COVID-19. -
News -
The coronavirus pandemic means that more people, either with or without an existing mental health problem, are seeking support for their mental health. -
News -
The NHS Long Term Plan is the national health service’s plan to make sure it is fit for the future. -
News -
The Healthwatch network heard from 406,567 people, carers and staff during the last year about what they think of health and social care services. -
News -
All medicines can cause unwanted side effects (sometimes called adverse drug reactions), in some people. Many side effects are mild, but some can be serious and even life-threatening. -
Report -
Following on from the NHS publishing the ‘Long Term Plan’ in January 2019, Healthwatch launched a countrywide campaign to give people a say in how the plan should be implemented in their communities; #WhatWouldYouDo campaign. -
Report -
Last year 2118 people told us about the improvements they would like to see Health and Social Care Services make in 2019-20. Our Annual Report outlines our achievements and provides insight into what we do and
what we have done over the last year. -
Report -
Our annual report outlines our achievements and what we have done over the last year. -
Report -
Our annual report outlines our achievements over the last year and provides insight into what we do. -
News -
NHS Shropshire, Telford and Wrekin Clinical Commissioning Groups asking people to make sure they are stocked up for all their health needs over the Christmas and New Year period. -
Report -
Our annual report outlines our achievements over the last year and provides insight into what we do. -
News -
From Tuesday 17 July 2018, patients across Telford and Wrekin and Shropshire who need urgent out-of-hours medical help or advice will need to call 111. -
News -
Janet O’Loughlin, our award-winning Healthwatch volunteer, has started up a Dementia Cafe at Oakwood Retirement Homes with her friend Kath. -
News -
We would like to hear about your experiences with the 0-25 emotional health and wellbeing service here in Telford and Wrekin. -
Report -
Our annual report outlines our achievements over the last year and provides insight into what we do. -
Report -
Our annual report outlines our achievements over the last year and provides insight into what we do. -
News -
A BBC article has stated that “NHS staff in England are working on the “edge of safety” as demand is outstripping the increasing numbers being employed“. -
News -
Over the last month, we have been talking to you about your experiences of pregnancy, birth, becoming a family and caring for families in Shropshire, Telford and Wrekin. -
News -
Healthwatch has been commissioned by the Telford & Wrekin Clinical Commissioning Group (CCG) to collect information on how people use primary care services (e.g. GP surgeries), as part of the Primary Care Needs Assessment. -
News -
On 1st October 2015, Healthwatch Telford and Wrekin (HWTW) became independent from its former parent body, Parkwood Healthcare Ltd. -
Report -
It's not always easy to know how to talk about death and dying it can be a very difficult subject to discuss, but services can only improve if people feedback about what has worked well and what could be improved. -
Report -
We decided, as one of its focused activities in 2018, to carry out a “General Practice Roadshow” format review of General Practitioner Practices in Telford & Wrekin. -
Report -
We wanted to address how people who are deaf or hard of hearing find the accessibility of health and social care services in Telford and Wrekin. -
Report -
When we are choosing care or support we want to know that dignity and compassion are valued and that human rights are considered as paramount. We wanted to understand what improvements needed to be made in the care and support of people with Dementia -
Report -
The following report provides an overview of feedback collection of the experiences of 260 patients registered with Trinity Healthcare GP Practices. -
Report -
The GP Access Project was a collaborative venture between Healthwatch Telford and Wrekin, Healthwatch Staffordshire, Healthwatch Shropshire, and Healthwatch Stoke-on-Trent to develop a greater understanding of Primary Care services. -
Report -
Due to concerns being raised with us regarding the Phlebotomy service, we wanted to understand peoples views and experiences so we could help improve this service for the people of Telford & Wrekin. -
News -
Local Authorities and NHS bodies from across Shropshire, Telford and Wrekin came together yesterday, 11 July 2019 to look at how the Microsoft suite of tools could benefit health and social care services across the county. -
News -
#COVIDー19 Update - Vaccinations are by appointment only you will receive letters from the #NHS COVID-19 Vaccination Booking Service, telling you how to book an appointment. -
Advice and Information -
The government has announced a further lockdown for England and everyone is required to stay at home. -
Advice and Information -
Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.