We are looking for feedback about the new Telford & Wrekin 0-25 Emotional Wellbeing Service

News - 12 February 2018

We would like to hear about your experiences with the 0-25 emotional health and wellbeing service here in Telford and Wrekin.
Group of young volunteers smiling at the camera

Specifically, if you or someone you know has used any of the following services we would love to hear from you:

  • BEAM: drop-in services at Hollinswood Neighbourhood Centre
  • Kooth: online and anonymous counselling
  • Healios: online provision of psychological therapies
  • SSSFT: delivery of Children and Adolescent Mental Health Services

We would like to better understand whether these services are providing what is needed to local people in the area. Any feedback you provide will help us to make recommendations to commissioners and providers in these initial stages of its rollout. This builds on the work we have done previously that looked at the provision of CAMHS locally.

Some areas that you might be able to provide us with feedback about are things like:

  • Do the pathways between and into services work?
  • How easy or enjoyable are the online services to use?
  • Are the people you meet helpful and supportive?
  • Is the information you are given clear and easy to understand?

If you have a story to share please get in touch – you can do this anonymously and if you would like to ask any questions we are happy to help. You can call us, email, send a letter or fill out the online form below.

Please make sure that you fill in all fields with *

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