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Advice and Information -
Find out what support is available to help you travel to your hospital appointments. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Report -
We wanted to find out if patients were treated with dignity, have privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. Also, to find out how patients living with Dementia are cared for and supported. -
Report -
We wanted to find out if patients were treated with dignity, had privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. To find out how patients living with dementia are cared for and supported.
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Report -
We wanted to find out if patients were treated with dignity, have privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. Also, to find out how patients living with Dementia are cared for and supported. -
Report -
To find out if patients are treated with dignity, have privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. To find out how patients living with Dementia are cared for and supported. -
Report -
We wanted to find out if patients were treated with dignity, have privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. Also, to find out how patients living with Dementia are cared for and supported. -
Report -
We wanted to find out if patients were treated with dignity, have privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. Also, to find out how patients living with Dementia are cared for and supported. -
Report -
To find out if patients were treated with dignity, have privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. To find out how patients living with Dementia are cared for and supported. -
Report -
To find out if patients were treated with dignity, have privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. To include those with Dementia looking at the environment, accessibility compassionate care. -
Report -
A question survey was used to capture the patient experiences including their calling the ‘contact centre’, booking an appointment, reception and time waiting, and their time with the doctor or other healthcare staff present. -
Report -
A Survey was developed to capture the experiences of people attending A&E for treatment (or relative/carer for children) including facilities provided for waiting. -
Report -
The purpose of the visit was to ask relatives/visitors/carers present with the patients at the time, about their views and experiences on the Children's Unit at the PRH. -
Report -
The purpose of the visit was to understand how patients were treated with dignity, have privacy respected in a hospital environment, and ask patients about their views and experiences of the wards services. -
Report -
The purpose of the visit was to understand how patients were treated with dignity, have privacy respected in a hospital environment, and ask patients about their views and experiences of the wards services. -
News -
Do not miss your cancer appointments is the message from a senior health leader at Shropshire, Telford and Wrekin Clinical Commissioning Groups (CCGs). -
News -
In response to the COVID-19 pandemic, local healthcare partners have joined up to improve the hospital discharge process for patients, reducing the time patients wait for discharge support services by an average of two-and-a-half days. -
News -
We are delighted to have been awarded the contract to deliver the Independent Complaints Advocacy (IHCA) Service in Telford & Wrekin. -
Report -
Following the Maternity Services review and reconfiguration, we wanted to ask patients about their views and experiences of the Maternity services at the Unit. -
Report -
The purpose of the visit was to ask patients about their views and experiences of the Maternity Day Assessment Unit services. -
Report -
Following the Maternity Services review and reconfiguration, we wanted to ask patients about their views and experiences of the Wrekin Midwife-Led Maternity Unit. -
Report -
we wanted to ask patients about their views and experiences of the Hospital Ward 9 services. -
Report -
The purpose of the visit was to learn about patients experiences of care, and understand how dignity is being respected in the Hospital environment. -
Report -
The purpose of the visit was to explore the quality of the patient experience in wards where there is a high turnover of patients, or other challenges. -
Report -
To explore the quality of the patient experience in wards where there is a high turnover of patients, or other challenges. -
Report -
We wanted to ask patients about their views and experiences of the Ward, by capturing their responses in a short question survey. -
Report -
The purpose of the visit was to explore the quality of patient experience, dignity, care, and respect where there is a high turnover of patients or other challenges, and including concerns received regarding patient meals. -
News -
It’s been an extremely tough time for everyone affected by dementia. The Alzheimer’s Society want to let you know you aren’t alone. -
News -
The restrictions brought about by the coronavirus pandemic can be particularly difficult for children. -
News -
Helping hearts bring comfort to end of life patients -
Report -
The purpose of the visit was to learn about patients experiences of care, and understand how dignity is being respected in the Hospital environment. -
Report -
We were invited to visit the Children's ward to make observations through the eyes of potential users. -
News -
‘Take 2’ steps away from others when you are out and about say health bosses at Shropshire, Telford and Wrekin Clinical Commissioning Groups (CCGs). -
Advice and Information -
Advice and Information – 9 April 2020: With the current coronavirus pandemic, it’s important that you and your loved ones discuss your preferences for end of life care. -
Advice and Information -
Here's a list of useful information on various independent support organisations to help you find the support that's right for you. -
News -
The Government has informed the public that vulnerable and at risk people will be receiving a letter from the NHS concerning COVID-19. -
News -
The Shrewsbury and Telford Hospital NHS Trust (SaTH) has thanked the public for their support and donations during the coronavirus pandemic. -
News -
Car parking charges changed on 1st November at both Princess Royal Hospital and Royal Shrewsbury Hospital. -
News -
Shrewsbury and Telford Hospital NHS Trust have a new Media Release regarding Future Fit. You can view it by clicking the link below: -
News -
The NHS Long Term Plan is the national health service’s plan to make sure it is fit for the future. -
News -
The Healthwatch network heard from 406,567 people, carers and staff during the last year about what they think of health and social care services. -
News -
A statement from our Chair David Brown in Future Fit -
News -
All medicines can cause unwanted side effects (sometimes called adverse drug reactions), in some people. Many side effects are mild, but some can be serious and even life-threatening. -
Report -
Following on from the NHS publishing the ‘Long Term Plan’ in January 2019, Healthwatch launched a countrywide campaign to give people a say in how the plan should be implemented in their communities; #WhatWouldYouDo campaign.