1. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  2. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  3. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  4. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  5. Thinking about end of life care for you and your family

    Advice and Information -

    End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.

  6. Accessibility checklist for GP surgeries

    Advice and Information -

    Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.

  7. Where can I go for support for my mental health as a parent?

    Advice and Information -

    We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.

  8. Seven pieces of information that you should expect to receive after being diagnosed with dementia

    Advice and Information -

    Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.

  9. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  10. Someone I love has died - where can I find support

    Advice and Information -

    Take a look at our advice article on the organisations and groups that can support you if you’re grieving.

  11. Should I see a pharmacist instead of a doctor?

    Advice and Information -

    ​​​​​​​Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you.

  12. What is domestic abuse and how can I get support?

    Advice and Information -

    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.

  13. Getting the most out of the virtual health and care experience

    Advice and Information -

    National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  14. How to communicate better with people with hearing loss

    Advice and Information -

    COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.

  15. Planning care at the end of life

    Advice and Information -

    Advice and Information – 9 April 2020: With the current coronavirus pandemic, it’s important that you and your loved ones discuss your preferences for end of life care.

  16. Online directory

    Advice and Information -

    Here's a list of useful information on various independent support organisations to help you find the support that's right for you.

  17. Practical support & resources Guidance for the Christmas Period

    Advice and Information -

    One in three people with coronavirus (COVID-19) have no symptoms and will be spreading it without realising it. So the safest way to celebrate Christmas this year is with your household or existing support bubble in your home.

  18. Prime Minister announces new local COVID Alert Levels

    Advice and Information -

    The Prime Minister has today set out how the government will further simplify and standardise local rules by introducing a three tiered system of local COVID Alert Levels in England.

  19. Local restriction tiers

    Advice and Information -

    See the latest Government advice on the local restriction tier system that will be in place from Wednesday 2 December, including what you can and cannot do in each tier.

  20. Face coverings

    Advice and Information -

    Information on face coverings: when to wear one, exemptions, and how to make one

  21. FAQs

    Advice and Information -

    Here are the answers to some of the more frequently asked questions (FAQs) but if you have any others please feel free to contact us.

  22. All complaints about NHS Services

    Advice and Information -

    Do you wish to make a complaint about an NHS service?

  23. POhWER

    Advice and Information -

    POhWER is a charity and membership organisation who support people facing difficult issues and have their voices heard.

  24. Face coverings to be mandatory in shops and supermarkets from 24 July

    Advice and Information -

    Health and Social Care Secretary Matt Hancock spoke about plans to make face coverings mandatory in shops and supermarkets from 24 July 2020.

  25. Face coverings: when-to-wear-one-and-how-to-make-your-own

    Advice and Information -

    Information on when to wear a face covering, exemptions from wearing one, and how to make your own face covering.

  26. National lockdown for England 2021

    Advice and Information -

    The government has announced a further lockdown for England and everyone is required to stay at home.

  27. Think you need to go to A&E? Call NHS 111 first

    Advice and Information -

    The NHS is providing a new and more convenient way for you to access urgent care from the 1 December. Find out what this means for you and your loved ones.

  28. COVID-19 vaccine: what you need to know

    Advice and Information -

    Take a look about what you need to know about the COVID-19 vaccination programme including how you will know when it's your turn, where to go, and why it's important.

  29. Top tips to get the most out of an appointment with your GP

    Advice and Information -

    Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.

  30. Getting the most out of the virtual health and care experience

    Advice and Information -

    With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  31. Information on Coronavirus

    Advice and Information -

    Find out what to do if you have COVID-19 symptoms, where to go for support and how you can help stop the spread

  32. People of all ages in Shropshire, Telford and Wrekin are urged to take up ‘Evergreen’ vaccine offer

    Advice and Information -

    People of all ages in Shropshire, Telford and Wrekin are being urged to get their COVID-19 jabs as infections in the region are rising above the national average.

  33. Think you need to go to A&E? Call NHS 111 first

    Advice and Information -

    The NHS wants to make it easier and safer for patients to get the right treatment when they need it, without waiting a long time to be seen in A&E. Find out what this means for you and your loved ones.

  34. Shropshire, Telford and Wrekin Covid-19 Vaccine update

    Advice and Information -

    Following the latest Joint Committee on Vaccination and Immunisation advice on 29 November, Shropshire, Telford & Wrekin ICS are currently waiting for confirmation from NHS England regarding next steps and how these will be rolled out locally/

  35. Know the facts about the Essential Care Giver Status

    Advice and Information -

    Know the facts about what you can do as an Essential Care Giver. Take a look at our 'Myth Buster' and the Government's website to find out more.

  36. Bus service information to get to a vaccination clinic

    Advice and Information -

    Want to know which Arriva Midlands West bus you can get to grab your vaccination?

    Listed below are the vaccination clinic sites, the postcode and the routes you can take to reach them.

  37. Know the facts about becoming an Essential Care Giver

    Advice and Information -

    Many families and residents are unaware of their right to have an essential visitor that can visit in any situation, including outbreaks, lockdowns and periods of isolation, in order to provide mental health support and companionship.

  38. Shropshire BEAM Virtual Workshops Parent & Professionals

    Advice and Information -

    Shropshire BEAM are pleased to provide a Timetable of Virtual Workshops for Parents & Professionals

  39. OK Rehab

    Advice and Information -

    OK Rehab helps those who suffer with drug and alcohol addiction in Shropshire, Telford and Wrekin.

  40. NHS urges people to act now to prevent Type 2 diabetes

    Advice and Information -

    People in Shropshire, Telford and Wrekin are being urged to reduce their risk of developing Type 2 diabetes by making some simple changes to their lifestyle, says NHS Shropshire, Telford and Wrekin Clinical Commissioning Group (CCG).

  41. Shingles vaccine for people aged 70-79

    Advice and Information -

    Everyone aged between 70 and 79 years is eligible for the shingles vaccine. To protect yourself against this painful condition, don't hesitate to contact your GP if you are in this age group and have not yet received the shingles vaccination.

  42. Talk To Us

    Advice and Information -

    Have your say on health and Social care services in Telford and Wrekin.

  43. Betty the Bus

    Advice and Information -

    Coming to a community near you this December - Betty the Bus

    Free flu and covid -19 vaccines and Autumn Boosters to protect yourself this winter.