POhWER

They provide free, independent and confidential information, advice, support and advocacy to people who experience disability, vulnerability, distress and social exclusion. Their role is to support people who face difficult issues and have their voices heard.

POhWER’s mission is:

“To empower people to have a voice and make a real difference to their lives”

They offer the following services in Telford & Wrekin:

• Independant Mental Capacity Advocacy (IMCA)
• Deprivation of Liberty Safguards (DoLS)
• Relevant Person’s Paid Prepresentative Service (RPPR)
• Independent Health Complaints Advocacy Service (IHCAS)
• Care Act Advocacy

If you are considering making a complaint about NHS care or treatment you can download self-help information including a guide to writing a complaint letter from their website click here

For more information, advice or support to make a complaint, contact their Help Hub on 0300 456 2370.

To download and make a referral to the advocacy services in Telford & Wrekin, or to find out more about POhwer, visit www.pohwer.net/telford-and-wrekin