Princess Royal Hospital Announced Visit - Enter and View report
This visit was announced. We were looking at how easy is it for all patients to access the hospital, to find relevant information, and get to their destination.
We were met by a member of staff, we explained what we would be looking at during the visit.
We started the visit looking at the outside of the building, so we could consider the patients’ journey from arrival.
The majority of this report is based on our observations, we did follow two patients journey from arrival in the car park to finding the outpatients department they required.
We then looked at all the public areas of the hospital and spent some time in the Breast/Diabetic clinic areas. The outpatient areas were quiet when we visited them.
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Princess Royal Hospital Announced Visit - Enter and View report
