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Due to concerns being raised with us regarding the Phlebotomy service, we wanted to understand peoples views and experiences so we could help improve this service for the people of Telford & Wrekin. -
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We were invited to visit the Children's ward to make observations through the eyes of potential users. -
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Our annual report outlines our achievements over the last year and provides insight into what we do. -
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We wanted to explore and understand how the support and care for adults with learning disability is provided with dignity, respect and safety in this Residential Home setting. -
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The purpose of this visit was to undertake a pilot survey for a piece of research across the NHS England local area team region (Shropshire/Staffordshire) which will look at patient access to GP appointments. -
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The purpose of the visit was to explore the quality of patient experience, dignity, care, and respect where there is a high turnover of patients or other challenges, and including concerns received regarding patient meals. -
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To explore dignity and respect within the care setting. -
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To explore the quality of the patient experience in wards where there is a high turnover of patients, or other challenges. -
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The purpose of the visit was to explore the quality of the patient experience in wards where there is a high turnover of patients, or other challenges. -
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The purpose of the visit was to learn about patients experiences of care, and understand how dignity is being respected in the Hospital environment. -
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We wanted to ask patients about their views and experiences of the Ward, by capturing their responses in a short question survey. -
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We wanted to ask residents about their views and experiences of the Home. -
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We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the care environment.