Beaumaris Court Care Home - Enter and View Visit Report
We wanted to ask residents about their views and experiences of the Home.
Summary
We wanted to learn about:
- Residents experiences of personal care in the Home
- Capture resident feedback about the food available in the Home
- Observe residents and relatives/visitors engaging with the staff and their surroundings
Key Findings
- The majority of residents spoken to are content and appear to be well looked after. Relatives interviewed generally expressed satisfaction with the care received although there were some concerns raised and these have been addressed
- Activities for residents are clearly advertised and care is taken to ensure that less mobile residents have opportunity to get involved. Activities observed show that staff have a real understanding of residents needs
- Food was raised as a concern with Healthwatch and observations made at lunch time substantiated some of the issues raised
- Staffing levels were also raised as a concern with Healthwatch
Downloads
Access the full report
If you need this report in a different format, please get in touch:
info@healthwatchtelfordandwrekin.co.uk
01952 739540
