Enter and View Bank House
The visit was semi-announced as Part of Healthwatch Telford and Wrekin work plan.
The purpose of this Enter and View visit was to observe the environment and quality of care provided at Bank House, speak to residents, relatives and staff, and gather feedback regarding their experiences of living, working, or visiting the home.
The purpose of this Enter and View visit was to observe the environment and quality of care provided at Bank House, speak to residents, relatives and staff, and gather feedback regarding their experiences of living, working, or visiting the home.
Report