1. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  2. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  3. Thinking about end of life care for you and your family

    Advice and Information -

    End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.

  4. Accessibility checklist for GP surgeries

    Advice and Information -

    Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.

  5. What is domestic abuse and how can I get support?

    Advice and Information -

    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.

  6. Getting the most out of the virtual health and care experience

    Advice and Information -

    National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  7. How to communicate better with people with hearing loss

    Advice and Information -

    COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.

  8. Flu Jab Invitations on Their Way’ say Shropshire, Telford and Wrekin Health Bosses

    News -

    Flu vaccination invitations are on their way by post, text message or phone call, say health bosses at Shropshire, Telford and Wrekin Clinical Commissioning Groups (CCGs).

  9. POhWER – New Service in Telford & Wrekin

    News -

    We are delighted to have been awarded the contract to deliver the Independent Complaints Advocacy (IHCA) Service in Telford & Wrekin.

  10. New Board Members Join Shropshire CCG and Telford and Wrekin CCG

    News -

    Five new board members from a variety of professional backgrounds will be joining the Joint Governing Body at NHS Shropshire and Telford and Wrekin Clinical Commissioning Groups (CCGs).

  11. Charity continues hearing aid support through Covid crisis

    News -

    A Shropshire charity that supports those with hearing loss is calling for Telford and Wrekin residents who need help with their NHS hearing aids to get in touch.

  12. Most comprehensive flu programme in UK history will be rolled out this winter

    News -

    The most comprehensive flu vaccination programme in the UK’s history has been announced by the government today (Friday 24 July)

  13. COVID-19: Practical support & resources for people who have to stay at home

    News -

    People staying at home because of Coronavirus tend to fall into one of two groups.

  14. Coronavirus (COVID-19) Update from DWP

    News -

    Press release from Department of Working Pensions:

  15. Contacting General Practices by telephone during Covid 19

    Report -

    The purpose of this short study was to review all General (Medical) Practices (GPs) in Telford and Wrekin and find out how accessible GP appointments were over the telephone.

  16. Senior Citizens Forum (Telford & Wrekin) ICT support & befriending service

    News -

    Telford & Wrekin Senior Citizens Forum are offering a befriending service, available:
    Mon-Fri 10am-4pm
    Call: 07932 828333 or 07552 975676
    Email: enquiries@twseniors.org.uk

  17. Take 2’ Steps Away From Others campaign

    News -

    ‘Take 2’ steps away from others when you are out and about say health bosses at Shropshire, Telford and Wrekin Clinical Commissioning Groups (CCGs).

  18. Online directory

    Advice and Information -

    Here's a list of useful information on various independent support organisations to help you find the support that's right for you.

  19. NHS letter for at risk patients shielding

    News -

    The Government has informed the public that vulnerable and at risk people will be receiving a letter from the NHS concerning COVID-19.

  20. Car park changes at SaTH

    News -

    Car parking charges changed on 1st November at both Princess Royal Hospital and Royal Shrewsbury Hospital.

  21. SaTH Media Release – Future Fit

    News -

    Shrewsbury and Telford Hospital NHS Trust have a new Media Release regarding Future Fit. You can view it by clicking the link below:

  22. The NHS Long Term Plan

    News -

    The NHS Long Term Plan is the national health service’s plan to make sure it is fit for the future.

  23. Healthwatch England Annual Report 2017-18

    News -

    The Healthwatch network heard from 406,567 people, carers and staff during the last year about what they think of health and social care services.

  24. Making medicines safer – the Yellow Card Scheme

    News -

    All medicines can cause unwanted side effects (sometimes called adverse drug reactions), in some people. Many side effects are mild, but some can be serious and even life-threatening.

  25. Health and Social Care Providers Mental Health Awareness Survey 2018

    News -

    Healthwatch Telford and Wrekin are invested in ensuring that people from all areas of our community can access and use their local health and social care services.

  26. Healthwatch Telford and Wrekin Deaf or Hard of Hearing Accessibility Report 2018

    News -

    Healthwatch Telford and Wrekin are invested in ensuring that people from all areas of our community can access and use their local health and social care services.

  27. What people want from the next ten years of the NHS

    Report -

    When the NHS Long Term Plan was published in January 2019 Healthwatch England were asked by NHS England to engage with people across the country to find out what the public thought the NHS should prioritise over the next decade.

  28. NHS Long Term Plan Shropshire, Telford & Wrekin

    Report -

    Following on from the NHS publishing the ‘Long Term Plan’ in January 2019, Healthwatch launched a countrywide campaign to give people a say in how the plan should be implemented in their communities; #WhatWouldYouDo campaign.

  29. Annual Report: 2019-2020

    Report -

    Last year 2118 people told us about the improvements they would like to see Health and Social Care Services make in 2019-20. Our Annual Report outlines our achievements and provides insight into what we do and
    what we have done over the last year.

  30. Annual Report: 2017-2018

    Report -

    Our annual report outlines our achievements over the last year and provides insight into what we do.

  31. Make Sure You Are Stocking Up Over Christmas and New Year

    News -

    NHS Shropshire, Telford and Wrekin Clinical Commissioning Groups asking people to make sure they are stocked up for all their health needs over the Christmas and New Year period.

  32. NHS-111 Shropshire and Telford & Wrekin number switch

    News -

    From Tuesday 17 July 2018, patients across Telford and Wrekin and Shropshire who need urgent out-of-hours medical help or advice will need to call 111.

  33. How Accessible are Telford & Wrekin Health & Social Care Services for Deaf or Hard of Hearing?

    News -

    For Deaf Awareness Week 2018 we are asking people who are deaf or hard of hearing to let us know about their experiences with local health and social care services in Telford and Wrekin.

  34. Treasured Memories Dementia Cafe

    News -

    Janet O’Loughlin, our award-winning Healthwatch volunteer, has started up a Dementia Cafe at Oakwood Retirement Homes with her friend Kath.

  35. From Telford CCG – Better Births Review

    News -

    Following a national review of maternity services in 2016 a report ‘Better Births’ was published which sets out plans to make care safer and give women greater control and more choice.

  36. We are looking for feedback about the new Telford & Wrekin 0-25 Emotional Wellbeing Service

    News -

    We would like to hear about your experiences with the 0-25 emotional health and wellbeing service here in Telford and Wrekin.

  37. Annual Report: 2015 -2016

    Report -

    Our annual report outlines our achievements over the last year and provides insight into what we do.