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Download documents and minutes from our past and upcoming public board meetings. -
Report -
Due to concerns being raised with us regarding the Phlebotomy service, we wanted to understand peoples views and experiences so we could help improve this service for the people of Telford & Wrekin. -
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Download documents and minutes from our past and upcoming public board meetings. -
Report -
We were invited to visit the Children's ward to make observations through the eyes of potential users. -
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Our annual report outlines our achievements over the last year and provides insight into what we do. -
Report -
Download documents and minutes from our past and upcoming public board meetings. -
Report -
We wanted to explore and understand how the support and care for adults with learning disability is provided with dignity, respect and safety in this Residential Home setting. -
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The purpose of this visit was to undertake a pilot survey for a piece of research across the NHS England local area team region (Shropshire/Staffordshire) which will look at patient access to GP appointments. -
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Download documents and minutes from our past and upcoming public board meetings. -
Report -
The purpose of the visit was to explore the quality of patient experience, dignity, care, and respect where there is a high turnover of patients or other challenges, and including concerns received regarding patient meals. -
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To explore dignity and respect within the care setting. -
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To explore the quality of the patient experience in wards where there is a high turnover of patients, or other challenges. -
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The purpose of the visit was to explore the quality of the patient experience in wards where there is a high turnover of patients, or other challenges. -
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The purpose of the visit was to learn about patients experiences of care, and understand how dignity is being respected in the Hospital environment. -
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We wanted to ask patients about their views and experiences of the Ward, by capturing their responses in a short question survey. -
Report -
Download documents and minutes from our past and upcoming public board meetings. -
Report -
We wanted to ask residents about their views and experiences of the Home. -
Report -
Download documents and minutes from our past and upcoming public board meetings. -
Report -
We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the care environment. -
Report -
Download documents and minutes from our past and upcoming public board meetings. -
Report -
we wanted to ask patients about their views and experiences of the Hospital Ward 9 services. -
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We wanted to engage with residents to find out how their dignity and independence was being respected and supported in the Care Home environment. -
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When we are choosing care or support we want to know that dignity and compassion are valued and that human rights are considered as paramount. We wanted to understand what improvements needed to be made in the care and support of people with Dementia -
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The GP Access Project was a collaborative venture between Healthwatch Telford and Wrekin, Healthwatch Staffordshire, Healthwatch Shropshire, and Healthwatch Stoke-on-Trent to develop a greater understanding of Primary Care services. -
Report -
Download documents and minutes from our past and upcoming public board meetings. -
Report -
The purpose of the visit was to ask residents about their views and experiences of the Home services and find out how dignity is being respected in the Home environment. -
Report -
Our annual report outlines our achievements over the last year and provides insight into what we do. -
Report -
We gathered feedback from 4,352 young people who shared their views and opinions with us about the Child and Adult Mental Health Service (CAMHS). -
Report -
Download documents and minutes from our past and upcoming public board meetings. -
Report -
The purpose of the visit was to find out about residents views and experiences of the Home and understand how their dignity and independence was being respected. -
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The purpose of the visit was to ask residents about their views and experiences of the Nursing Home services. -
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The purpose of the visit was to ask residents about their views and experiences of the Care Home services. -
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The purpose of the visit was to find out about residents views and experiences of the Nursing & Residential services. -
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The purpose of the visit was to To ask residents of Myford House Nursing Home about their opinions of living in the Home, including the care they received and how staff respect their dignity and supported their independence. -
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The purpose of the visit was to find out how dignity and independence was being respected and supported in the Care Home environment. -
Report -
Download documents and minutes from our past and upcoming public board meetings. -
News -
On 1st October 2015, Healthwatch Telford and Wrekin (HWTW) became independent from its former parent body, Parkwood Healthcare Ltd. -
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The purpose of the visit was to ask residents about their views and experiences of the Home and care services. -
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The purpose of the visit was to find out how residents dignity and independence was being respected and supported in the Care Home environment. -
Advice and Information -
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP. -
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The purpose of the visit was to ask residents about their views and experiences of the Residential Home services. -
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The purpose of the visit was to learn about patients experiences of care, and understand how dignity is being respected in the Hospital environment.