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We wanted to find out if patients were treated with dignity, have privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. Also, to find out how patients living with Dementia are cared for and supported. -
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We wanted to find out if patients were treated with dignity, had privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. To find out how patients living with dementia are cared for and supported.
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Report -
We wanted to find out if patients were treated with dignity, have privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. Also, to find out how patients living with Dementia are cared for and supported. -
Report -
To find out if patients are treated with dignity, have privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. To find out how patients living with Dementia are cared for and supported. -
Report -
We wanted to find out if patients were treated with dignity, have privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. Also, to find out how patients living with Dementia are cared for and supported. -
Report -
We wanted to find out if patients were treated with dignity, have privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. Also, to find out how patients living with Dementia are cared for and supported. -
Report -
To find out if patients were treated with dignity, have privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. To find out how patients living with Dementia are cared for and supported. -
Report -
To find out if patients were treated with dignity, have privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. To include those with Dementia looking at the environment, accessibility compassionate care. -
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A question survey was used to capture the patient experiences including their calling the ‘contact centre’, booking an appointment, reception and time waiting, and their time with the doctor or other healthcare staff present. -
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A Survey was developed to capture the experiences of people attending A&E for treatment (or relative/carer for children) including facilities provided for waiting. -
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The purpose of the visit was to ask relatives/visitors/carers present with the patients at the time, about their views and experiences on the Children's Unit at the PRH. -
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The purpose of the visit was to understand how patients were treated with dignity, have privacy respected in a hospital environment, and ask patients about their views and experiences of the wards services. -
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The purpose of the visit was to understand how patients were treated with dignity, have privacy respected in a hospital environment, and ask patients about their views and experiences of the wards services. -
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Following the Maternity Services review and reconfiguration, we wanted to ask patients about their views and experiences of the Maternity services at the Unit. -
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The purpose of the visit was to ask patients about their views and experiences of the Maternity Day Assessment Unit services. -
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Following the Maternity Services review and reconfiguration, we wanted to ask patients about their views and experiences of the Wrekin Midwife-Led Maternity Unit. -
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we wanted to ask patients about their views and experiences of the Hospital Ward 9 services. -
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The purpose of the visit was to learn about patients experiences of care, and understand how dignity is being respected in the Hospital environment. -
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The purpose of the visit was to explore the quality of the patient experience in wards where there is a high turnover of patients, or other challenges. -
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To explore the quality of the patient experience in wards where there is a high turnover of patients, or other challenges. -
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We wanted to ask patients about their views and experiences of the Ward, by capturing their responses in a short question survey. -
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The purpose of the visit was to explore the quality of patient experience, dignity, care, and respect where there is a high turnover of patients or other challenges, and including concerns received regarding patient meals. -
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The purpose of the visit was to learn about patients experiences of care, and understand how dignity is being respected in the Hospital environment. -
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We were invited to visit the Children's ward to make observations through the eyes of potential users. -
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Following on from the NHS publishing the ‘Long Term Plan’ in January 2019, Healthwatch launched a countrywide campaign to give people a say in how the plan should be implemented in their communities; #WhatWouldYouDo campaign. -
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Last year 2118 people told us about the improvements they would like to see Health and Social Care Services make in 2019-20. Our Annual Report outlines our achievements and provides insight into what we do and
what we have done over the last year. -
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Our annual report outlines our achievements and what we have done over the last year. -
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Our annual report outlines our achievements over the last year and provides insight into what we do. -
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Our annual report outlines our achievements over the last year and provides insight into what we do. -
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Our annual report outlines our achievements over the last year and provides insight into what we do. -
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Our annual report outlines our achievements over the last year and provides insight into what we do. -
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It's not always easy to know how to talk about death and dying it can be a very difficult subject to discuss, but services can only improve if people feedback about what has worked well and what could be improved. -
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We wanted to address how people who are deaf or hard of hearing find the accessibility of health and social care services in Telford and Wrekin. -
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When we are choosing care or support we want to know that dignity and compassion are valued and that human rights are considered as paramount. We wanted to understand what improvements needed to be made in the care and support of people with Dementia -
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Due to concerns being raised with us regarding the Phlebotomy service, we wanted to understand peoples views and experiences so we could help improve this service for the people of Telford & Wrekin. -
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Welcome to our newsletter! -
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Welcome to our newsletter! -
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Welcome to our newsletter! -
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Welcome to our newsletter! -
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Welcome to our newsletter! -
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Healthwatch Shropshire and Healthwatch Telford & Wrekin worked together to find out about people’s experiences of leaving hospital during the pandemic. -
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Do you want to know more about Healthwatch Telford and Wrekin and our activities throughout Winter?