Advice and Information

The NHS is providing a new and more convenient way for you to access urgent care from the 1 December. Find out what this means for you and your loved ones.

Do you wish to make a complaint about an NHS service?

POhWER is a charity and membership organisation who support people facing difficult issues and have their voices heard.

Here are the answers to some of the more frequently asked questions (FAQs) but if you have any others please feel free to contact us.

The government has announced a further lockdown for England and everyone is required to stay at home.

See the latest Government advice on the local restriction tier system that will be in place from Wednesday 2 December, including what you can and cannot do in each tier.

One in three people with coronavirus (COVID-19) have no symptoms and will be spreading it without realising it. So the safest way to celebrate Christmas this year is with your household or existing support bubble in your home.

The Prime Minister has today set out how the government will further simplify and standardise local rules by introducing a three tiered system of local COVID Alert Levels in England.

COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.

National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

Health and Social Care Secretary Matt Hancock spoke about plans to make face coverings mandatory in shops and supermarkets from 24 July 2020.

Information on when to wear a face covering, exemptions from wearing one, and how to make your own face covering.