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News and reports

Maternity Voices Partnership Meeting Minutes

Welcome to Shropshire and Telford and Wrekin Local Maternity and Neonatal System (LMNS) Maternity Voices Hub meeting minutes.
19 January 2021
Report
Male doctor speaking to a patient

Contacting General Practices by telephone during Covid 19

The purpose of this short study was to review all General (Medical) Practices (GPs) in Telford and Wrekin and find out how accessible GP appointments were over the telephone.
8 December 2020
Report
Dental tools

Local residents’ experiences of Dental services

The purpose of this survey was to asked local residents to share their experiences of dentistry. To understand what major factors influence their experiences and identify any differences between NHS patients and private patients.
12 October 2020
Report
Young person advocating

Newsletter - Autumn/Winter 2020

Welcome to our newsletter!
1 October 2020
Report
people talking

Coronavirus (COVID-19) Pandemic 2020: What did the people of Telford & Wrekin say?

We wanted to gather the views and experiences of local residents who have accessed Health and Social Care Services within Telford & Wrekin during the pandemic. To understand how people’s mental health and wellbeing has been affected.
21 August 2020
Report
magnifying glass over two apostrophes graphic

The Doctor will Zoom you now: Getting the most out of the virtual health and care experience

Healthwatch England insight report sets out the key findings from their work with National Voices, Traverse, and PPL as they explore people’s experiences of remote appointments since the start of the pandemic.
18 August 2020
Report
Young person advocating

Newsletter - Spring/Summer 2020

Welcome to our newsletter!
1 June 2020
Report
Man stood in a hospital corridor

Princess Royal Hospital Ward 17 (Head and Neck and Supported Discharge) - Enter & View Visit Report

We wanted to find out if patients were treated with dignity, have privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. Also, to find out how patients living with Dementia are cared for and supported.
27 May 2020
Report

Annual Report: 2019-2020

Last year 2118 people told us about the improvements they would like to see Health and Social Care Services make in 2019-20. Our Annual Report outlines our achievements and provides insight into what we do and
what we have done over the last year.
30 April 2020
Report
Woman smiling waiting in a hospital

Princess Royal Hospital Women's Services (Ward 14 Gynaecology and Early Pregnancy Assessment Unit) - Enter & View Visit Report

We wanted to find out if patients were treated with dignity, had privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. To find out how patients living with dementia are cared for and supported.
27 April 2020
Report
Woman helping an elderly man use a IPad

Glanmore - Enter & View Visit Report

We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible.
15 April 2020
Report
Black elderly woman ina nursing home being spoken to by a nurse

The Rubens - Enter & View Visit Report

We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible.
24 March 2020
Report

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