News and reports

Do you want to know more about Healthwatch Telford and Wrekin and our activities throughout Winter?

We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the care environment.

We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible.

As we could not visit Care Homes due to COVID19 restrictions, we devised a survey, which we then sent to all Care Home Managers within Telford and Wrekin.

We asked service users' for their experiences of using psychological services in Shropshire, Telford & Wrekin.

We wanted to know about children and young people's experiences of crisis mental health care in Shropshire, Telford & Wrekin.

Following a project in March 2021 about experiences of seeking urgent medical care in Shropshire we wanted to see if there had been any changes in patient experience since the initial introduction of NHS 111 First.

Maternity Voices Partnership produce a Feedback Report every quarter in order to drive service improvements and improve the quality of local maternity services.

These governance documents ensure that Healthwatch operates efficiently and fairly, and in accordance with its statutory requirements and the law.

We wanted to hear about people's experiences of seeking urgent medical care following the introduction of NHS 111 First into Shropshire in December 2020.

Our annual report 2020-21 highlights how together with your help we are changing local care for the better. Find out more about the work we have done over the past year.

Healthwatch Shropshire and Healthwatch Telford & Wrekin worked together to find out about people’s experiences of leaving hospital during the pandemic.