ambulance outside a&e
Think you need to go to A&E? Call NHS 111 first
The NHS is providing a new and more convenient way for you to access urgent care from the 1 December. Find out what this means for you and your loved ones.
1 February 2021
Hospital signage
All complaints about NHS Services
Do you wish to make a complaint about an NHS service?
20 January 2021
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POhWER
POhWER is a charity and membership organisation who support people facing difficult issues and have their voices heard.
20 January 2021
Healthwatch staff member holding balloons at a community event
FAQs
Here are the answers to some of the more frequently asked questions (FAQs) but if you have any others please feel free to contact us.
11 January 2021
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National lockdown for England 2021
The government has announced a further lockdown for England and everyone is required to stay at home.
5 January 2021
Healthwatch volunteer talking to a man
Online directory
Here's a list of useful information on various independent support organisations to help you find the support that's right for you.
10 December 2020
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Local restriction tiers
See the latest Government advice on the local restriction tier system that will be in place from Wednesday 2 December, including what you can and cannot do in each tier.
2 December 2020
people talking
Practical support & resources Guidance for the Christmas Period
One in three people with coronavirus (COVID-19) have no symptoms and will be spreading it without realising it. So the safest way to celebrate Christmas this year is with your household or existing support bubble in your home.
1 December 2020
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Prime Minister announces new local COVID Alert Levels
The Prime Minister has today set out how the government will further simplify and standardise local rules by introducing a three tiered system of local COVID Alert Levels in England.
12 October 2020
Woman smiling stood in a hospital corridor
How to communicate better with people with hearing loss
COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.
2 September 2020
Man standing alone on some steps
Getting the most out of the virtual health and care experience
National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
28 July 2020
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Face coverings to be mandatory in shops and supermarkets from 24 July
Health and Social Care Secretary Matt Hancock spoke about plans to make face coverings mandatory in shops and supermarkets from 24 July 2020.
14 July 2020