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News and reports

Royal Shrewsbury Hospital Ward 27 (acute medical unit) - Enter and View Visit Report

The purpose of the visit was to explore the quality of the patient experience in wards where there is a high turnover of patients, or other challenges.
29 August 2014
Report
Healthwatch volunteer talking to a woman

Royal Shrewsbury Hospital Ward 28 (Nephrology and Acute Medicine) - Enter and View Visit Report

To explore the quality of the patient experience in wards where there is a high turnover of patients, or other challenges.
28 August 2014
Report
Woman in a purple top stood outside in a courtyard

The Priory Nursing and Residential Home - Enter & View Visit Report

To explore dignity and respect within the care setting.
20 August 2014
Report
A man crossing his arms, standing face on outside a hospital

Princess Royal Hospital Ward 7(Gastroenterology and General Medicine) - Enter and View Visit Report

The purpose of the visit was to explore the quality of patient experience, dignity, care, and respect where there is a high turnover of patients or other challenges, and including concerns received regarding patient meals.
14 August 2014
Report
group of people

August 4th 2014 Board Meeting

Download documents and minutes from our past and upcoming public board meetings.
4 August 2014
Report
Patient speaking to a receptionist

Wellington Medical Practice - Enter and View Visit Report

The purpose of this visit was to undertake a pilot survey for a piece of research across the NHS England local area team region (Shropshire/Staffordshire) which will look at patient access to GP appointments.
31 July 2014
Report
Woman helping an elderly man use a IPad

Downing House Residential Home - Enter and View Visit Report

We wanted to explore and understand how the support and care for adults with learning disability is provided with dignity, respect and safety in this Residential Home setting.
19 July 2014
Report
hands up

June 2nd 2014 Board Meeting

Download documents and minutes from our past and upcoming public board meetings.
2 June 2014
Report
Healthwatch volunteer talking to a member of the public

Annual Report: 2013-2014

Our annual report outlines our achievements over the last year and provides insight into what we do.
30 April 2014
Report
Two young boys with their arms round each other

Princess Royal Hospital Children's Unit - Enter and View Visit Report

We were invited to visit the Children's ward to make observations through the eyes of potential users.
23 April 2014
Report
infographic of cogs

April 7th 2014 Board Meeting

Download documents and minutes from our past and upcoming public board meetings.
7 April 2014
Report
Woman smiling waiting in a hospital

Phlebotomy Survey Report

Due to concerns being raised with us regarding the Phlebotomy service, we wanted to understand peoples views and experiences so we could help improve this service for the people of Telford & Wrekin.
1 March 2014
Report

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