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Report -
A questionnaire survey was developed for the visit, with different questions included for Walk-in patients, and those attending registered patient GP/Surgery appointments. -
Report -
The following report provides an overview of feedback based on patients experiences registered with Trinity Healthcare GP Practices. This is what 260 patients told us. -
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The purpose of this visit was to undertake a pilot survey for a piece of research across the NHS England local area team region (Shropshire/Staffordshire) which will look at patient access to GP appointments. -
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The purpose of this short study was to review all General (Medical) Practices (GPs) in Telford and Wrekin and find out how accessible GP appointments were over the telephone. -
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Following on from the NHS publishing the ‘Long Term Plan’ in January 2019, Healthwatch launched a countrywide campaign to give people a say in how the plan should be implemented in their communities; #WhatWouldYouDo campaign. -
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Last year 2118 people told us about the improvements they would like to see Health and Social Care Services make in 2019-20. Our Annual Report outlines our achievements and provides insight into what we do and
what we have done over the last year. -
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Our annual report outlines our achievements and what we have done over the last year. -
Report -
Our annual report outlines our achievements over the last year and provides insight into what we do. -
Report -
Our annual report outlines our achievements over the last year and provides insight into what we do. -
Report -
Our annual report outlines our achievements over the last year and provides insight into what we do. -
Report -
Our annual report outlines our achievements over the last year and provides insight into what we do. -
Report -
It's not always easy to know how to talk about death and dying it can be a very difficult subject to discuss, but services can only improve if people feedback about what has worked well and what could be improved. -
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We decided, as one of its focused activities in 2018, to carry out a “General Practice Roadshow” format review of General Practitioner Practices in Telford & Wrekin. -
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We wanted to address how people who are deaf or hard of hearing find the accessibility of health and social care services in Telford and Wrekin. -
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When we are choosing care or support we want to know that dignity and compassion are valued and that human rights are considered as paramount. We wanted to understand what improvements needed to be made in the care and support of people with Dementia -
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The following report provides an overview of feedback collection of the experiences of 260 patients registered with Trinity Healthcare GP Practices. -
Report -
The GP Access Project was a collaborative venture between Healthwatch Telford and Wrekin, Healthwatch Staffordshire, Healthwatch Shropshire, and Healthwatch Stoke-on-Trent to develop a greater understanding of Primary Care services. -
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Due to concerns being raised with us regarding the Phlebotomy service, we wanted to understand peoples views and experiences so we could help improve this service for the people of Telford & Wrekin. -
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Healthwatch England insight report sets out the key findings from their work with National Voices, Traverse, and PPL as they explore people’s experiences of remote appointments since the start of the pandemic. -
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We wanted to hear about people's experiences of seeking urgent medical care following the introduction of NHS 111 First into Shropshire in December 2020. -
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Following a project in March 2021 about experiences of seeking urgent medical care in Shropshire we wanted to see if there had been any changes in patient experience since the initial introduction of NHS 111 First.