News and reports

The purpose of the visit was to understand how the Nursing Home was organised to deliver the nursing and personal care services, and how those residents living with Dementia are supported.

We wanted to engage with residents to find out how their dignity and independence was being respected and supported in the Care Home environment.

We wanted to engage with residents to find out how their dignity and independence was being respected and supported in the Care Home environment. Also, we want to hear about their experiences and those of any relatives and visitors present.

The purpose of the visit was to ask relatives/visitors/carers present with the patients at the time, about their views and experiences on the Children's Unit at the PRH.

This survey identified trends in healthy relationship education and some possible concerns with regards to gender minority among young people in Telford and Wrekin.

Download documents and minutes from our past and upcoming public board meetings.

A Survey was developed to capture the experiences of people attending A&E for treatment (or relative/carer for children) including facilities provided for waiting.

A questionnaire survey was developed for the visit, with different questions included for Walk-in patients, and those attending registered patient GP/Surgery appointments.

A question survey was used to capture the patient experiences including their calling the ‘contact centre’, booking an appointment, reception and time waiting, and their time with the doctor or other healthcare staff present.

This simple observation tool captures and records the smallest things that make the biggest difference to a patient, resident or service users care.

The purpose of the visit was to understand how patients were treated with dignity, have privacy respected in a hospital environment, and ask patients about their views and experiences of the wards services.

The purpose of the visit was to understand how patients were treated with dignity, have privacy respected in a hospital environment, and ask patients about their views and experiences of the wards services.