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A Survey was developed to capture the experiences of people attending A&E for treatment (or relative/carer for children) including facilities provided for waiting.

A questionnaire survey was developed for the visit, with different questions included for Walk-in patients, and those attending registered patient GP/Surgery appointments.

A question survey was used to capture the patient experiences including their calling the ‘contact centre’, booking an appointment, reception and time waiting, and their time with the doctor or other healthcare staff present.

This simple observation tool captures and records the smallest things that make the biggest difference to a patient, resident or service users care.

The purpose of the visit was to understand how patients were treated with dignity, have privacy respected in a hospital environment, and ask patients about their views and experiences of the wards services.

The purpose of the visit was to understand how patients were treated with dignity, have privacy respected in a hospital environment, and ask patients about their views and experiences of the wards services.

We wanted to engage with residents to find out how their dignity and independence was being respected and supported in the Care Home environment. Including their experiences of the care they received.

Combat Stress is the UK’s leading charity for veterans’ mental health, providing specialist treatment and support.

The purpose of the visit was to ask residents about their views and experiences of the Care Homes services.

The purpose of the visit was to ask residents about their views and experiences of the Nursing Home services.

Download documents and minutes from our past and upcoming public board meetings.