Young woman stood in a courtyard
Princess Royal Hospital Shropdoc - Enter and View Visit Report
A question survey was used to capture the patient experiences including their calling the ‘contact centre’, booking an appointment, reception and time waiting, and their time with the doctor or other healthcare staff present.
14 January 2017
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Woman stood in a hospital corridor
Sit&See Enter & View Visit Report
This simple observation tool captures and records the smallest things that make the biggest difference to a patient, resident or service users care.
6 January 2017
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Patient having their blood pressure taken by their GP
Princess Royal Hospital Ward 6 (Cardiology) - Enter and View Visit Report
The purpose of the visit was to understand how patients were treated with dignity, have privacy respected in a hospital environment, and ask patients about their views and experiences of the wards services.
5 December 2016
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Princess Royal Hospital Ward 4 (Gastroenterology) - Enter and View Visit Report
The purpose of the visit was to understand how patients were treated with dignity, have privacy respected in a hospital environment, and ask patients about their views and experiences of the wards services.
2 December 2016
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An elderly man wearing a hat smiling at the camera
Woodcote Hall Residential Home - Enter & View Visit Report
We wanted to engage with residents to find out how their dignity and independence was being respected and supported in the Care Home environment. Including their experiences of the care they received.
21 November 2016
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Healthwatch England Annual report cover 2017-18
Combat Stress Centre - Enter and View Visit Report
Combat Stress is the UK’s leading charity for veterans’ mental health, providing specialist treatment and support.
18 November 2016
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Woman stood outside in a courtyard
Deansfield Residential Home - Enter and View Visit Report
The purpose of the visit was to ask residents about their views and experiences of the Care Homes services.
7 November 2016
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Two women reading together in a care home
St George's Park Nursing Home - Enter & View Visit Report
The purpose of the visit was to ask residents about their views and experiences of the Nursing Home services.
12 October 2016
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hands up
October 11th 2016 Board Meeting
Download documents and minutes from our past and upcoming public board meetings.
11 October 2016
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infographic of cogs
July 6th 2016 Board Meeting
Download documents and minutes from our past and upcoming public board meetings.
6 July 2016
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Man in a suit standing outside in a courtyard
Beaumaris Court Care Home - Enter and View Visit Report
We wanted to hear how staff and other professionals at the Home provided the quality of care, safety, dignity and respect to residents, and ask residents about their views and experiences of the Home.
13 May 2016
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Mother holding a baby
Princess Royal Hospital Consultant-Led Maternity Unit - Enter and View Visit Report
Following the Maternity Services review and reconfiguration, we wanted to ask patients about their views and experiences of the Maternity services at the Unit.
3 May 2016
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