Volunteering with Healthwatch Telford and Wrekin has given me the benefit of learning new skills, engaging, and working with new people. Since joining my local Healthwatch, it has helped me to decide my career pathway for the future.
I joined Healthwatch Telford and Wrekin about 6 years ago. I was first introduced to Healthwatch when the previous Engagement Officer attended the Diabetes Support group I belong to, to update the group on health and social care issues. As a result, my wife and I joined Healthwatch Telford and Wrekin as volunteers and after our initial training we started Enter & View visits to the hospital and care homes within Telford and Wrekin.
Since then, I have progressed and now act as Lead on the Enter & View team, and part of the Enter & View Committee. As Lead I help co-ordinate the visits with the staff, care home managers and volunteers.
I find volunteering with Healthwatch Telford and Wrekin very enjoyable as it allows us to take the public’s concerns to higher authorities, but in my view more importantly passing on positive feedback to those concerned. – we like to give them the positive feedback to show they are doing a good job!
I volunteer with Healthwatch Telford and Wrekin because I wanted to improve patient care and services in Telford. Volunteering has allowed me to gain confidence, new skills and qualifications including Level 2 Dignity and Safeguarding, Business Administration and Equality and Diversity all done via distance learning. I am currently studying Principles of Dementia Care Level 2 this is a free course via Shrewsbury college.
I love being at Healthwatch because it is a fun place to be with lots of different things to do, it gives me the chance to meet new people and I enjoy helping the staff with surveys and inputting data. I feel I am a valued volunteer.
I came to Healthwatch Telford and Wrekin from being self-taught within IT. Since joining Healthwatch over 2 years ago, I have volunteered as office admin which has enabled me to develop my skills and experience both personally and professionally. For me, each day of volunteering with my local Healthwatch makes me feel happy and confident in what I do. If I feel that I don’t understand something, I know that the whole team are always there to help.
The best part about volunteering with Healthwatch is working alongside colleagues that have the same interests and work goals as me. It’s also a very valued and rewarding role. I believe that if you have a strong interest in hearing and voicing people’s views and experiences about health and social care services, then please do contact the team.