The benefits of volunteering with us

  • Help people have their say
    Our volunteers are actively spending time in the community finding out what people’s views are about their local health and social care services. This involves speaking to local people about their experiences, encouraging them to share their views about what is good and what requires improvements.
  • Visiting local health and care services
    Through appropriate training, some volunteers are trained to visit health and social care services and this involves observing, gathering views of patients, residents and staff.
  • Raising awareness of Healthwatch
    As a volunteer, it is important to raise awareness of Healthwatch and explain to people what we do. It is essential that local people are aware of what we do so we can help them voice their opinions and concerns.
  • Developing person & professional skills
    Volunteering can help you expand and/or create skills for life, it is a great way of developing knowledge about health and social care services. For example, by engaging with people and attending activities/events this will result in better communication and social skills. Also, by conducting research and assisting with design aspects this will improve computer skills.
Young girl standing in a classroom

Representational Volunteer

Would you like to go out and represent Healthwatch Telford and Wrekin?

This role will involve attending meetings, workshops, and groups to gain information on specific subjects related to health and social care services. Such as Dementia, Mental Health, Social Care and more.

Healthwatch volunteer standing in front of a display board

Engagement Volunteer

Do you enjoy attending events and speaking to others?

Going out and attending or holding engagement events is what we love to do. It is our way of connecting with local residents to hear first hand about their experiences of health and social care service. You will also be able to raise awareness of Healthwatch and encourage people to share feedback with us.

Elderly man wearing a flat hat and coat standing outside

Enter and View Volunteer

Enter and View is an important power that Healthwatch exercise. Some of our volunteers are trained to visit health and social care services to talk to patients, service users and staff, and gather their experiences which are later finalised within a report highlighting the main findings and any recommendations.

Gentleman standing in front of a Healthwatch display board

General Office and Administration Support

Providing office support is beneficial to both the staff team and individual, it can be a great start for anyone who wishes to build their confidence and skills.

This role is for someone who wants to provide office based support, tasks include filing, producing materials for publication, making packs for events and supporting the Engagement Officer to prepare for events. This will also include sharing information on social media as directed by the Information Analyst and Business Support Manager.

woman in a Healthwatch t shirt standing in front of a Healthwatch flag

Information and Research Volunteer

Do you enjoy reading?

This role is suited to anyone who is interested in learning something new and who likes a challenge. As a volunteer supporting the Information Analyst and Business Support Manager you will carry out many research tasks such as, reading comprehensive reports, producing summary versions with key messages or providing statistical information and reviewing data.

Man on the phone walking through an entrance, with a young lady right behind him

Report Writing Volunteer

This role is suited to anyone interested in interpreting notes and producing reports.

It is important that reports or any material ready for publication are factually accurate and readable, an example of such reports may be through our Enter and View activity.

Man and a women smartly dressed stood discussing some paperwork

Proof reader Volunteer

As a proof ready this role will include reading various reports that we produce, ensuring the content is accurate relevant and readable. The Information Analyst and Business Support Manager will provide guidance on what documents need to be proof read.

Young girl sitting at a desk working

Interested in a role?

If any of these roles sound interesting to you, please get in touch today so we can discuss the opportunity further

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