1. Getting the most out of the virtual health and care experience

    Advice and Information -

    With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  2. The Doctor will Zoom you now: Getting the most out of the virtual health and care experience

    Report -

    Healthwatch England insight report sets out the key findings from their work with National Voices, Traverse, and PPL as they explore people’s experiences of remote appointments since the start of the pandemic.

  3. Urgent Medical Care Survey

    News -

    If you or someone you know have had an urgent medical problem since 1 December 2020 please tell us about your/their experience and what happened.

  4. Experiences of urgent medical care in Shropshire

    Report -

    We wanted to hear about people's experiences of seeking urgent medical care following the introduction of NHS 111 First into Shropshire in December 2020.

  5. Report: How you feel urgent care services could be improved

    Report -

    Following a project in March 2021 about experiences of seeking urgent medical care in Shropshire we wanted to see if there had been any changes in patient experience since the initial introduction of NHS 111 First.

  6. New medical centre will 'meet health demands'

    News -

    A new "state-of-the-art" medical centre in Shifnal that will offer more appointments and extended opening hours is set to open by summer 2023.


  7. New purpose-built medical centre opens in Shawbirch, Telford

    News -

    The brand new, state of the art premises for Shawbirch Medical Centre in Telford has opened its doors today.

  8. Shingles vaccine for people aged 70-79

    Advice and Information -

    Everyone aged between 70 and 79 years is eligible for the shingles vaccine. To protect yourself against this painful condition, don't hesitate to contact your GP if you are in this age group and have not yet received the shingles vaccination.

  9. Integrated Care System Shropshire, Telford and Wrekin

    News -

    Changes to GP appointments on evenings, weekends and bank holidays

  10. Integrated Care System Shropshire, Telford and Wrekin

    News -

     “Make sure your child is up to date with vaccinations” say health bosses.

  11. Talk To Us

    Advice and Information -

    Have your say on health and Social care services in Telford and Wrekin.

  12. Healthwatch Telford and Wrekin visits PRH ED

    Blog -

    Healthwatch Telford and Wrekin would like to thank all staff and patients at the Emergency Department at PRH following our visit yesterday.

  13. NHS

    Advice and Information -

    Not long left to have your say. We want your views on how you access NHS urgent and emergency Services in SHROPSHIRE, Telford and Wrekin.

  14. Come along and talk to us

    News -

    Do you want to have your say on Health and Social Care in Telford and Wrekin?

  15. Drop in Hub

    News -

    Our Drop in Hub is now open. 10:00am -13:00pm

  16. We're asking people living with diabetes – ‘How good is your care?’

    News -

    Are you one of the people living with Diabetes in Telford and Wrekin who are receiving some of the poorest care for Diabetes in the country?

  17. Council urges NHS to make GP services better in Telford and Wrekin

    News -

    Telford and Wrekin Council is urging the NHS to provide the best possible services at every GP practice in the borough, not just at some.

  18. Could your GP Practice do anything better for you?

    News -

    Recently NHS England published the results of the annual GP Patient Survey 2023, a survey which asked patients to rate their experience of their GP practice. The survey looked at how easy people found it to make an appointment over the phone, how often they see or speak to a preferred GP and how satisfied they are with the GP services overall.

  19. Press release: Health leaders plea to the local community to ‘think which service’ due to extreme pressure

    News -

    Health and care services across Shropshire, Telford and Wrekin are under extreme pressure. Local health and care leaders are urging people to ‘think which service’ and choose the right service for their needs to help reduce the pressure and make sure everyone can get the care they need as quickly as possible.

  20. Getting help over the holidays

    Advice and Information -

    With Easter weekend upon us, some services may be closed or reduced on bank holidays. But your health doesn't take days off, so find out where you can get help if you need it over the Easter break!

  21. What is measles and who can get the vaccine?

    Advice and Information -

    Measles vaccination rates are at a ten-year low as cases rise nationwide. Find out about measles, who can get the vaccine, and what you can do to stay safe.

  22. Can I access my GP records online?

    Advice and Information -

    From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it.

  23. Referrals and your right to choose

    Advice and Information -

    Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment? Find out how.

  24. What is a virtual ward?

    Advice and Information -

    With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  25. How to get the most out of your GP appointment

    Advice and Information -

    Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most of your GP appointment.

  26. Registering with your GP: understanding your rights

    Advice and Information -

    You've told us that you've experienced problems registering with a GP. This article explains more about your rights and what to do if you're refused the right to register.

  27. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.