Healthwatch Telford and Wrekin received multiple people’s stories regarding their access to GPs across Telford and Wrekin through late 2022 and the first part of 2023, many of these were negative. Healthwatch Telford and Wrekin decided it needed to provide people with an opportunity have their voice heard through a focussed survey and then to write a report based on the findings. The survey received over 9,200 responses about GP Access.
Healthwatch Telford and Wrekin wanted to give every person the opportunity to have their voice heard regarding their experiences of accessing their GP. People certainly did that with hundreds of responses coming in weekly. Many people have expressed frustration when it comes to their experiences of trying to access primary care.