News and reports

Healthwatch England insight report sets out the key findings from their work with National Voices, Traverse, and PPL as they explore people’s experiences of remote appointments since the start of the pandemic.

We are delighted to have been awarded the contract to deliver the Independent Complaints Advocacy (IHCA) Service in Telford & Wrekin.

In response to the COVID-19 pandemic, local healthcare partners have joined up to improve the hospital discharge process for patients, reducing the time patients wait for discharge support services by an average of two-and-a-half days.

Five new board members from a variety of professional backgrounds will be joining the Joint Governing Body at NHS Shropshire and Telford and Wrekin Clinical Commissioning Groups (CCGs).

A Shropshire charity that supports those with hearing loss is calling for Telford and Wrekin residents who need help with their NHS hearing aids to get in touch.

National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

The most comprehensive flu vaccination programme in the UK’s history has been announced by the government today (Friday 24 July)

Health and Social Care Secretary Matt Hancock spoke about plans to make face coverings mandatory in shops and supermarkets from 24 July 2020.

Information on when to wear a face covering, exemptions from wearing one, and how to make your own face covering.

Information on face coverings: when to wear one, exemptions, and how to make one

Welcome to our newsletter!

We wanted to find out if patients were treated with dignity, have privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. Also, to find out how patients living with Dementia are cared for and supported.