1. Hatton Court Care Home - Enter & View Visit Report

    Report -

    We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible.

  2. Cartlidge House - Enter & View Visit Report

    Report -

    We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible.

  3. Roden Hall Nursing and Residential Home - Enter & View Visit Report

    Report -

    We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be active (Follow-up on site of new building).

  4. The Rubens - Enter & View Visit Report

    Report -

    We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible.

  5. Glanmore - Enter & View Visit Report

    Report -

    We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible.

  6. Princess Royal Hospital Women's Services (Ward 14 Gynaecology and Early Pregnancy Assessment Unit) - Enter & View Visit Report

    Report -

    We wanted to find out if patients were treated with dignity, had privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. To find out how patients living with dementia are cared for and supported.

  7. Annual Report: 2019-2020

    Report -

    Last year 2118 people told us about the improvements they would like to see Health and Social Care Services make in 2019-20. Our Annual Report outlines our achievements and provides insight into what we do and
    what we have done over the last year.

  8. Princess Royal Hospital Ward 17 (Head and Neck and Supported Discharge) - Enter & View Visit Report

    Report -

    We wanted to find out if patients were treated with dignity, have privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. Also, to find out how patients living with Dementia are cared for and supported.

  9. Newsletter - Spring/Summer 2020

    Report -

    Welcome to our newsletter!

  10. The Doctor will Zoom you now: Getting the most out of the virtual health and care experience

    Report -

    Healthwatch England insight report sets out the key findings from their work with National Voices, Traverse, and PPL as they explore people’s experiences of remote appointments since the start of the pandemic.

  11. Coronavirus (COVID-19) Pandemic 2020: What did the people of Telford & Wrekin say?

    Report -

    We wanted to gather the views and experiences of local residents who have accessed Health and Social Care Services within Telford & Wrekin during the pandemic. To understand how people’s mental health and wellbeing has been affected.

  12. Newsletter - Autumn/Winter 2020

    Report -

    Welcome to our newsletter!

  13. Local residents’ experiences of Dental services

    Report -

    The purpose of this survey was to asked local residents to share their experiences of dentistry. To understand what major factors influence their experiences and identify any differences between NHS patients and private patients.

  14. Contacting General Practices by telephone during Covid 19

    Report -

    The purpose of this short study was to review all General (Medical) Practices (GPs) in Telford and Wrekin and find out how accessible GP appointments were over the telephone.