Annual Report: 2019-2020

Last year 2118 people told us about the improvements they would like to see Health and Social Care Services make in 2019-20. Our Annual Report outlines our achievements and provides insight into what we do and what we have done over the last year.

Highlights from our year:

  • 561 people shared their health and social care story with us
  • 1196 people access Healthwatch advice and information online or contacted us with questions about local support
  • we engaged with 1938 people at community events

We will continue to...

  • deliver on our statutory functions around information, advice and signposting people
  • raise our profile at engagement events, focus groups and meetings
  • work closely with key stakeholders and more
  • ensure that people of Telford and Wrekin have their voices heard


Access the full report

If you need this report in a different format, please get in touch: 

01952 739540

Share your thoughts

You can help make health and care services better by sharing your experiences and ideas.

Talk to us