The Rylands Nursing and Residential Home - Enter & View Visit Report
We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible.
Summary
We want to learn about:
- Supporting people to continue to be as active and independent as possible
- Choices available to people
- Staffing levels and staff training
Key Findings
- All residents seem happy and comfortable
- All residents appear clean, tidy and well dressed
- Most residents found the food to be good
- Residents said the lollies in hot weather were appreciated
- We received a lot of praise for the staff who work there
- Resident said there were staffing issues – this was acknowledged by management who are trying to recruit more staff
Downloads
Access the full report
If you need this report in a different format, please get in touch:
info@healthwatchtelfordandwrekin.co.uk
01952 739540
