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News and reports

Hospital Trolley

Healthwatch Telford and Wrekin A&E Report 29 Jan 2025

Channel 4 aired a documentary programme called Dispatches on 24 June at 9pm titled ‘Undercover A&E: NHS in Crisis’.

The programme said at the time in its promotion of the episode:

“Over two months, a Dispatches reporter has filmed secretly while working in a major NHS A&E department. The undercover footage exposes the suffering and dangers patients face on a daily basis.”
29 January 2025
Report
Person discharged

Unsafe Hospital Discharges

Healthwatch Telford and Wrekin have heard from different care homes of times when discharges to them from hospital have been unsafe in their opinions. Likewise, we have heard from people who have mixed experiences of discharge. This is becoming more prevalent. We aim to work with care homes to explore this is in more detail with a survey and focus groups for care homes representative to jointly identify areas of stress within the system that leads to unsafe discharges and the impact of these. We will also promote this to the public to seek individual experiences of unsafe discharge and seek any similarities between the two to combine into one report with recommendations for improvement.
19 December 2024
News
Board Meeting

Healthwatch Telford and Wrekin Independent Strategic Advisory Board Meeting 26 11 2024

Healthwatch Telford and Wrekin Independent Strategic Advisory Board Meeting 26 11 2024
9 December 2024
News
Pharmacy First Survey Graphic

Healthwatch Telford and Wrekin Pharmacy First Report Nov 2024

Healthwatch Telford and Wrekin is delivered by Engaging Communities Solutions CIC (ECS) and ECS recently undertook a project across its seven local Healthwatch to gather feedback from people about their knowledge and experience of Pharmacy First and other community pharmacy services.
11 November 2024
Report
Pharmacist

ECS (Engaging Communities Solutions CIC) Pharmacy First Report Sep 2024

Engaging Communities Solutions CIC undertook a project across the seven local Healthwatch it delivers to explore public knowledge and experience of the Pharmacy First service that was introduced in January 2024.
757 people took part in the survey, and it was found that 39% of those people had no knowledge of Pharmacy First at all.
1 November 2024
Report
Doctor and Patient

GP Access Report

Healthwatch Telford and Wrekin received multiple people’s stories regarding their access to GPs across Telford and Wrekin through late 2022 and the first part of 2023, many of these were negative. Healthwatch Telford and Wrekin decided it needed to provide people with an opportunity have their voice heard through a focussed survey and then to write a report based on the findings.

The survey received over 9,200 responses about GP Access.
4 October 2024
News
Doctor and Patient

GP Access Report

Healthwatch Telford and Wrekin received multiple people’s stories regarding their access to GPs across Telford and Wrekin through late 2022 and the first part of 2023, many of these were negative. Healthwatch Telford and Wrekin decided it needed to provide people with an opportunity have their voice heard through a focussed survey and then to write a report based on the findings. The survey received over 9,200 responses about GP Access.
4 October 2024
Report
Board Meeting

Healthwatch Telford and Wrekin Independent Strategic Advisory Board Meeting 24 09 2024

Agenda of the Independent Strategic Advisory Board meeting and notes from last meeting.
1 October 2024
News

Healthwatch Telford and Wrekin Annual Report 2023-2024

Take a look at our Annual Report 2023 - 2024 and see how we have helped to make a difference to health and social care for Telford and Wrekin people.
2 August 2024
Report
eyecare

Are you getting the eye care you need?

Complete our short survey and tell the NHS if you're getting the right help to prevent or deal with sight problems.
1 August 2024
News
Gp Consultation

GPs' collective action

The British Medical Association has announced today that GPs will start capping appointments in an immediate work-to-rule action following a dispute over funding levels.
1 August 2024
News
Annual report copy

The Value of Listening: Healthwatch Telford and Wrekin Annual Report for 2023 - 2024

Our Annual Report 2023/24 provides an overview of how we've made a difference this year, how your voice was heard, our finances, future priorities, and more.
15 July 2024
News

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