Elderly person sitting on a bench with a friend.
Sambrook House Residential Home - Enter and View Report
We wanted to engage with residents to find out how their dignity and independence was being respected and supported in the Care Home environment. Also, we want to hear about their experiences and those of any relatives and visitors present.
25 March 2017
Report
A young boy sitting down hugging his knees
Princess Royal Hospital Children's Unit - Enter and View Visit Report
The purpose of the visit was to ask relatives/visitors/carers present with the patients at the time, about their views and experiences on the Children's Unit at the PRH.
13 March 2017
Report
Report from the Health Relationships YOUTH Survey 2016/17
This survey identified trends in healthy relationship education and some possible concerns with regards to gender minority among young people in Telford and Wrekin.
1 March 2017
Report
hands up
February 13th 2017 Board Meeting
Download documents and minutes from our past and upcoming public board meetings.
13 February 2017
Report
Ambulance outside an A&E
Princess Royal Hospital A&E (Emergency Department/Accident & Emergency) - Enter and View Visit Report
A Survey was developed to capture the experiences of people attending A&E for treatment (or relative/carer for children) including facilities provided for waiting.
30 January 2017
Report
Malling Health - Enter and View Report
A questionnaire survey was developed for the visit, with different questions included for Walk-in patients, and those attending registered patient GP/Surgery appointments.
27 January 2017
Report
Young woman stood in a courtyard
Princess Royal Hospital Shropdoc - Enter and View Visit Report
A question survey was used to capture the patient experiences including their calling the ‘contact centre’, booking an appointment, reception and time waiting, and their time with the doctor or other healthcare staff present.
14 January 2017
Report
Woman stood in a hospital corridor
Sit&See Enter & View Visit Report
This simple observation tool captures and records the smallest things that make the biggest difference to a patient, resident or service users care.
6 January 2017
Report
Patient having their blood pressure taken by their GP
Princess Royal Hospital Ward 6 (Cardiology) - Enter and View Visit Report
The purpose of the visit was to understand how patients were treated with dignity, have privacy respected in a hospital environment, and ask patients about their views and experiences of the wards services.
5 December 2016
Report
Princess Royal Hospital Ward 4 (Gastroenterology) - Enter and View Visit Report
The purpose of the visit was to understand how patients were treated with dignity, have privacy respected in a hospital environment, and ask patients about their views and experiences of the wards services.
2 December 2016
Report
An elderly man wearing a hat smiling at the camera
Woodcote Hall Residential Home - Enter & View Visit Report
We wanted to engage with residents to find out how their dignity and independence was being respected and supported in the Care Home environment. Including their experiences of the care they received.
21 November 2016
Report
Healthwatch England Annual report cover 2017-18
Combat Stress Centre - Enter and View Visit Report
Combat Stress is the UK’s leading charity for veterans’ mental health, providing specialist treatment and support.
18 November 2016
Report