News and reports

We decided, as one of its focused activities in 2018, to carry out a “General Practice Roadshow” format review of General Practitioner Practices in Telford & Wrekin.

To find out if patients were treated with dignity, have privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. To include those with Dementia looking at the environment, accessibility compassionate care.

We wanted to engage with residents to find out how their dignity and independence was being respected and supported in the Care Home environment. Also, we want to hear about their experiences and those of any relatives and visitors present.

Our annual report outlines our achievements over the last year and provides insight into what we do.

These governance documents ensure that Healthwatch operates efficiently and fairly, and in accordance with its statutory requirements and the law.