Annual Report: 2019-2020
Last year 2118 people told us about the improvements they would like to see Health and Social Care Services make in 2019-20. Our Annual Report outlines our achievements and provides insight into what we do and what we have done over the last year.
30 April 2020
Report
Woman smiling waiting in a hospital
Princess Royal Hospital Women's Services (Ward 14 Gynaecology and Early Pregnancy Assessment Unit) - Enter & View Visit Report
We wanted to find out if patients were treated with dignity, had privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. To find out how patients living with dementia are cared for and supported.
27 April 2020
Report
Woman helping an elderly man use a IPad
Glanmore - Enter & View Visit Report
We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible.
15 April 2020
Report
Black elderly woman ina nursing home being spoken to by a nurse
The Rubens - Enter & View Visit Report
We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible.
24 March 2020
Report
Woman in a purple top stood outside in a courtyard
Roden Hall Nursing and Residential Home - Enter & View Visit Report
We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be active (Follow-up on site of new building).
20 February 2020
Report
Man in a care home
Cartlidge House - Enter & View Visit Report
We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible.
30 January 2020
Report
two old women in a care home laughing with their nurse
Hatton Court Care Home - Enter & View Visit Report
We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible.
17 January 2020
Report
group of people
November 12th 2019 Board Meeting
Download documents and minutes from our past and upcoming public board meetings.
12 November 2019
Report
A nurse holding an old man's hand on the sofa.
Morris Care Centre - Enter & View Visit Report
We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible.
11 November 2019
Report
Healthwatch graphic of a magnifying glass
Newsletter - Winter 2019
Welcome to our newsletter!
1 November 2019
Report
Male doctor speaking to a patient
Princess Royal Hospital Ward 1 (AMU & Ambulatory Care) - Enter & View Visit Report
We wanted to find out if patients were treated with dignity, have privacy respected, and how staff respond appropriately and with compassion to meet healthcare needs. Also, to find out how patients living with Dementia are cared for and supported.
21 October 2019
Report
An elderly man wearing a hat smiling at the camera
Myford House Nursing Home - Enter & View Visit Report
We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible.
14 October 2019
Report