1. Report -

    This simple observation tool captures and records the smallest things that make the biggest difference to a patient, resident or service users care.
  2. Report -

    A question survey was used to capture the patient experiences including their calling the ‘contact centre’, booking an appointment, reception and time waiting, and their time with the doctor or other healthcare staff present.
  3. Report -

    A questionnaire survey was developed for the visit, with different questions included for Walk-in patients, and those attending registered patient GP/Surgery appointments.
  4. Report -

    A Survey was developed to capture the experiences of people attending A&E for treatment (or relative/carer for children) including facilities provided for waiting.
  5. Report -

    Download documents and minutes from our past and upcoming public board meetings.
  6. Report -

    This survey identified trends in healthy relationship education and some possible concerns with regards to gender minority among young people in Telford and Wrekin.
  7. Report -

    The purpose of the visit was to ask relatives/visitors/carers present with the patients at the time, about their views and experiences on the Children's Unit at the PRH.
  8. Report -

    We wanted to engage with residents to find out how their dignity and independence was being respected and supported in the Care Home environment. Also, we want to hear about their experiences and those of any relatives and visitors present.
  9. Report -

    We wanted to engage with residents to find out how their dignity and independence was being respected and supported in the Care Home environment.
  10. Report -

    The purpose of the visit was to understand how the Nursing Home was organised to deliver the nursing and personal care services, and how those residents living with Dementia are supported.
  11. Report -

    We wanted to engage with residents to find out how their dignity and independence was being respected and supported in the Care Home environment.
  12. Report -

    The purpose of the visit was to ask residents about their views and experiences of the Home, care and nursing services.
  13. Report -

    Our annual report outlines our achievements over the last year and provides insight into what we do.
  14. Report -

    The following report provides an overview of feedback based on patients experiences registered with Trinity Healthcare GP Practices. This is what 260 patients told us.
  15. Report -

    The following report provides an overview of feedback collection of the experiences of 260 patients registered with Trinity Healthcare GP Practices.
  16. Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
  17. Report -

    The purpose of the visit was to ask residents about their views and experiences of the Care Home services.
  18. Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?
  19. News -

    Over the last month, we have been talking to you about your experiences of pregnancy, birth, becoming a family and caring for families in Shropshire, Telford and Wrekin.
  20. Report -

    Welcome to our newsletter!
  21. News -

    Car parking charges for people visiting The Shrewsbury and Telford Hospital NHS Trust are to change from November 1.
  22. Blog -

    The Kings Fund, with other health and social care Think Tanks, have produced a joint statement to highlight the critical state of health and social care prior to the Autumn Budget.
  23. News -

    A BBC article has stated that “NHS staff in England are working on the “edge of safety” as demand is outstripping the increasing numbers being employed“.
  24. Report -

    The purpose of the visit was to ask residents about their views and experiences of the Home, care services. Including finding out how support is offered to residents living with Dementia.
  25. Report -

    We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the care environment, and how those living with Dementia are supported.
  26. Report -

    Download documents and minutes from our past and upcoming public board meetings.
  27. News -

    Do you want to have your say on Health and Social Care in Telford and Wrekin?
  28. News -

    Have your say to improve support for people to remain independent!
  29. Report -

    Do you want to know more about Healthwatch Telford and Wrekin and our activities throughout Winter?
  30. Report -

    We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible.
  31. News -

    Our Drop in Hub is now open. 10:00am -13:00pm
  32. Response -

    Share your views on NHS 111 Services - Our HOT TOPIC for January 2023
  33. News -

    Help us transform local eye-care. Online workshop open to members of the public
  34. News -

    The Musucloskeletal Services are working on a system to integrate all types of community MSK services, which will improve patient experiences, outcomes and service quality
  35. News -

    NHS Step- by-step guide for service leavers, moving Military healthcare to civilian healthcare after leaving the Armed Forces
  36. News -

    A special mention goes out to Alex from Tact, who really made a huge impact at our Networking event on Friday.
  37. News -

    Homeless Health Inequalities Survey
  38. News -

    Those living with cancer and their loved ones are invited to drop into the new-look Macmillan Cancer Support Centre at Princess Royal Hospital (PRH) in Telford, which is to be relaunched. Opening Monday 6th February
  39. Advice and Information -

    Last chance for Shropshire, Telford and Wrekin residents to get their Covid-19 booster jab
    Eligible Shropshire, Telford and Wrekin residents yet to receive their Covid-19 booster have less than two weeks left to get the jab, boosters are available.
  40. News -

    We would like to hear your thoughts and views on the NHS 111 Service.
  41. News -

    Today we congratulate Siobhan Davis from Home Instead for her tremendous contribution in helping and supporting the local people.
  42. News -

    We are interested in gathering information and hearing the views from any-one currently classed as homeless or has been in the past.
  43. Advice and Information -

    Shropshire Disability Network (SDN) was formed in 2008 to provide a powerful collective voice for disabled people across Shropshire.
  44. News -

    Todays Monday mention is dedicated to the wonderful team at Yellow Ribbon, for the amazing work they do within our community.