-
Report -
Download documents and minutes from our past and upcoming public board meetings. -
Report -
we wanted to ask patients about their views and experiences of the Hospital Ward 9 services. -
Report -
We wanted to engage with residents to find out how their dignity and independence was being respected and supported in the Care Home environment. -
Report -
When we are choosing care or support we want to know that dignity and compassion are valued and that human rights are considered as paramount. We wanted to understand what improvements needed to be made in the care and support of people with Dementia -
Report -
The GP Access Project was a collaborative venture between Healthwatch Telford and Wrekin, Healthwatch Staffordshire, Healthwatch Shropshire, and Healthwatch Stoke-on-Trent to develop a greater understanding of Primary Care services. -
Report -
Download documents and minutes from our past and upcoming public board meetings. -
Report -
The purpose of the visit was to ask residents about their views and experiences of the Home services and find out how dignity is being respected in the Home environment. -
Report -
Our annual report outlines our achievements over the last year and provides insight into what we do. -
Report -
We gathered feedback from 4,352 young people who shared their views and opinions with us about the Child and Adult Mental Health Service (CAMHS). -
Report -
Download documents and minutes from our past and upcoming public board meetings. -
Report -
The purpose of the visit was to find out about residents views and experiences of the Home and understand how their dignity and independence was being respected. -
Report -
The purpose of the visit was to ask residents about their views and experiences of the Nursing Home services. -
Report -
The purpose of the visit was to ask residents about their views and experiences of the Care Home services. -
Report -
The purpose of the visit was to find out about residents views and experiences of the Nursing & Residential services. -
Report -
The purpose of the visit was to To ask residents of Myford House Nursing Home about their opinions of living in the Home, including the care they received and how staff respect their dignity and supported their independence. -
Report -
The purpose of the visit was to find out how dignity and independence was being respected and supported in the Care Home environment. -
Report -
Download documents and minutes from our past and upcoming public board meetings. -
News -
On 1st October 2015, Healthwatch Telford and Wrekin (HWTW) became independent from its former parent body, Parkwood Healthcare Ltd. -
Report -
The purpose of the visit was to ask residents about their views and experiences of the Home and care services. -
Report -
The purpose of the visit was to find out how residents dignity and independence was being respected and supported in the Care Home environment. -
Advice and Information -
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP. -
Report -
The purpose of the visit was to ask residents about their views and experiences of the Residential Home services. -
Report -
The purpose of the visit was to learn about patients experiences of care, and understand how dignity is being respected in the Hospital environment. -
Report -
This simple observation tool captures and records the smallest things that make the biggest difference to a patient, resident or service users care. -
Report -
A question survey was used to capture the patient experiences including their calling the ‘contact centre’, booking an appointment, reception and time waiting, and their time with the doctor or other healthcare staff present. -
Report -
A questionnaire survey was developed for the visit, with different questions included for Walk-in patients, and those attending registered patient GP/Surgery appointments. -
Report -
A Survey was developed to capture the experiences of people attending A&E for treatment (or relative/carer for children) including facilities provided for waiting. -
Report -
Download documents and minutes from our past and upcoming public board meetings. -
Report -
This survey identified trends in healthy relationship education and some possible concerns with regards to gender minority among young people in Telford and Wrekin. -
Report -
The purpose of the visit was to ask relatives/visitors/carers present with the patients at the time, about their views and experiences on the Children's Unit at the PRH. -
Report -
We wanted to engage with residents to find out how their dignity and independence was being respected and supported in the Care Home environment. Also, we want to hear about their experiences and those of any relatives and visitors present. -
Report -
We wanted to engage with residents to find out how their dignity and independence was being respected and supported in the Care Home environment. -
Report -
The purpose of the visit was to understand how the Nursing Home was organised to deliver the nursing and personal care services, and how those residents living with Dementia are supported. -
Report -
We wanted to engage with residents to find out how their dignity and independence was being respected and supported in the Care Home environment. -
Report -
The purpose of the visit was to ask residents about their views and experiences of the Home, care and nursing services.
-
Report -
Our annual report outlines our achievements over the last year and provides insight into what we do. -
Report -
The following report provides an overview of feedback based on patients experiences registered with Trinity Healthcare GP Practices. This is what 260 patients told us. -
Report -
The following report provides an overview of feedback collection of the experiences of 260 patients registered with Trinity Healthcare GP Practices. -
Advice and Information -
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect. -
Report -
The purpose of the visit was to ask residents about their views and experiences of the Care Home services. -
Advice and Information -
The number of people being cared for in their own homes is increasing but what should you expect from home care services? -
News -
Over the last month, we have been talking to you about your experiences of pregnancy, birth, becoming a family and caring for families in Shropshire, Telford and Wrekin. -
Report -
Welcome to our newsletter! -
News -
Car parking charges for people visiting The Shrewsbury and Telford Hospital NHS Trust are to change from November 1. -
Blog -
The Kings Fund, with other health and social care Think Tanks, have produced a joint statement to highlight the critical state of health and social care prior to the Autumn Budget. -
News -
A BBC article has stated that “NHS staff in England are working on the “edge of safety” as demand is outstripping the increasing numbers being employed“. -
Report -
The purpose of the visit was to ask residents about their views and experiences of the Home, care services. Including finding out how support is offered to residents living with Dementia. -
Report -
We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the care environment, and how those living with Dementia are supported. -
Report -
Download documents and minutes from our past and upcoming public board meetings.