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Last year 2118 people told us about the improvements they would like to see Health and Social Care Services make in 2019-20. Our Annual Report outlines our achievements and provides insight into what we do and
what we have done over the last year. -
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Our annual report outlines our achievements and what we have done over the last year. -
Report -
Our annual report outlines our achievements over the last year and provides insight into what we do. -
Report -
Our annual report outlines our achievements over the last year and provides insight into what we do. -
Report -
Our annual report outlines our achievements over the last year and provides insight into what we do. -
Report -
Our annual report outlines our achievements over the last year and provides insight into what we do. -
Report -
It's not always easy to know how to talk about death and dying it can be a very difficult subject to discuss, but services can only improve if people feedback about what has worked well and what could be improved. -
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An Unmet Need is not easy to define and is hard to measure. We wanted to find out what needs people are experiencing that are currently not being met and why within the voluntary sector and Adult Social Care. -
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We wanted to address how people who are deaf or hard of hearing find the accessibility of health and social care services in Telford and Wrekin. -
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When we are choosing care or support we want to know that dignity and compassion are valued and that human rights are considered as paramount. We wanted to understand what improvements needed to be made in the care and support of people with Dementia -
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Welcome to our newsletter! -
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Welcome to our newsletter! -
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Welcome to our newsletter! -
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Welcome to our newsletter! -
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Welcome to our newsletter! -
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As we could not visit Care Homes due to COVID19 restrictions, we devised a survey, which we then sent to all Care Home Managers within Telford and Wrekin. -
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We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the care environment. -
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We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible. -
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We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible. -
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This visit was semi-announced, due to the nature of the feedback we had received around lack of care and medication concerns from various sources. This feedback has been gathered over several months.