1. Maternity Voices Partnership Meeting Minutes

    Report -

    Welcome to Shropshire and Telford and Wrekin Local Maternity and Neonatal System (LMNS) Maternity Voices Hub meeting minutes.

  2. Experiences of out of hours Palliative Care in Shropshire, Telford & Wrekin

    Report -

    We worked with Healthwatch Shropshire to gather the views and experiences of those who have received out of hours palliative care since the start of the pandemic in March 2020

  3. Maternity Voices Partnership Annual Reports

    Report -

    Welcome to the Maternity Voices Partnership Annual Reports collection!

  4. Hospital Discharges During the Covid-19 Pandemic

    Report -

    Healthwatch Shropshire and Healthwatch Telford & Wrekin worked together to find out about people’s experiences of leaving hospital during the pandemic.

  5. Annual report 2020 2021

    Report -

    Our annual report 2020-21 highlights how together with your help we are changing local care for the better. Find out more about the work we have done over the past year.

  6. Experiences of urgent medical care in Shropshire

    Report -

    We wanted to hear about people's experiences of seeking urgent medical care following the introduction of NHS 111 First into Shropshire in December 2020.

  7. Healthwatch Telford and Wrekin Information Governance Policies and Procedures

    Report -

    These governance documents ensure that Healthwatch operates efficiently and fairly, and in accordance with its statutory requirements and the law.

  8. Maternity Voices Partnership Feedback Reports

    Report -

    Maternity Voices Partnership produce a Feedback Report every quarter in order to drive service improvements and improve the quality of local maternity services.

  9. Report: How you feel urgent care services could be improved

    Report -

    Following a project in March 2021 about experiences of seeking urgent medical care in Shropshire we wanted to see if there had been any changes in patient experience since the initial introduction of NHS 111 First.

  10. Report: Children need 'greater access' to mental health services

    Report -

    We wanted to know about children and young people's experiences of crisis mental health care in Shropshire, Telford & Wrekin.

  11. Psychological Services in Shropshire, Telford & Wrekin

    Report -

    We asked service users' for their experiences of using psychological services in Shropshire, Telford & Wrekin.

  12. Report on Care Home Survey

    Report -

    As we could not visit Care Homes due to COVID19 restrictions, we devised a survey, which we then sent to all Care Home Managers within Telford and Wrekin.

  13. Farmstead Care Home - Enter and View Report

    Report -

    We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the care environment.

  14. The Rubens Residential Care Home - Enter and View Report

    Report -

    We wanted to find out how dignity, respect, quality of life and independence was being respected and supported in the person’s care, and how ‘activity-based’ care supported people to continue to be as active and independent as possible.